Cancel/Change Order

To ensure production and shipment is not delayed, orders will be processed once placed. Therefore, you are free to cancel/change your order within 24 hours of placing your order for any reason. Out of the time, we will not be able to free cancel/changing your order any more. If your order is shipped out, we cannot make any change/cancel on your order any more, however you can submit a request to cancel or change your order.

If your request is accepted, we will notify you via your email. To submit your cancel/change order request to us,
please email us at help@alureroma.com